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Business process change matters

Permalink 06/03/07 - 05:42:36 pm
posted by richard Email
121 words, 1030 views   English (UK)
Categories: Technology Blog

Having been in the Technology industry for 10 years it still amazes me that companies believe that simply implementing an IT solution will improve business performance. In my experience organisations have faced huge implementation costs only to find that their programmes have faltered due to the lack of business change knowledge available to employees before the project has even started. CEO/CIO’s need to have clear business objectives and discuss those objectives to key members of staff who will implement their vision. For example I have seen many organisations spend millions of pounds implementing ERP/BPM systems only to use the same old processes on the new system. Funnily enough the new system will be as useful as the old system!


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Comments, Trackbacks, Pingbacks:

Comment from: Paul [Visitor] Email · http://www.blogrelations.co.uk
And what about outsourcing? I wonder how many companies go through that pain, only to realise that the benefits aren't anywhere near what they hoped they'd be..
PermalinkPermalink 09/03/07 @ 15:48
Comment from: Bartosz [Visitor] Email
Very good point. Same as with new "wonderful" IT systems. The systems that create more problems and are far from being cost effective. Like it happened in my company.
PermalinkPermalink 30/11/07 @ 11:31

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